Service Montreal Datacenter seems to be down

Major incident Montreal Datacenter
2022-09-20 07:40 AM EDT · 11 minutes

Updates

Update

Cause: There was a temporary network/upstream issue this morning between our datacenter and Chicago, during routine network maintenance. We continue to monitor. During the connectivity issue, the servers remained online awaiting requests, but the upstream outage affected incoming traffic.

We are working with providers to ensure these types of issues can be better avoided, and their impact minimized during maintenance.

Sorry for the inconvenience this caused.

September 20, 2022 · 08:08 AM EDT
Resolved

Service is back up.

September 20, 2022 · 07:52 AM EDT
Investigating

We are investigating a network issue affecting some of our nodes. The servers and platform are online, but experiencing intermittent network connectivity, which we are looking into. Will update shortly!

September 20, 2022 · 07:50 AM EDT
Issue

According to our monitoring system this service has become unresponsive, we’re investigating.

September 20, 2022 · 07:40 AM EDT

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